PRIVACY POLICY OF IIJ Global Solutions Singapore Pte. Ltd. (“IIJ Global Solutions Singapore”)
This Privacy Policy sets out how your personal information provided to IIJ Global Solutions Singapore through this Site will be used and protected by IIJ Global Solutions Singapore.
“Personal Information” means any information provided by you, which can be used to identify you, such information include but are not limited to your name, address or e-mail address.
By accessing and browsing this Site (“Site”), you as a business partner or a web user, accept and agree to be bound by IIJ Global Solutions Singapore’s Privacy Policy governing the manner and use of your Personal Information by IIJ Global Solutions Singapore. If you do not accept or agree with this Privacy Policy, you should leave this Site immediately and cease any further use of any materials you have obtained from this Site and not provide IIJ Global Solutions Singapore with any of your Personal Information.
DISCLOSURE AND USE OF PERSONAL INFORMATION
IIJ Global Solutions Singapore collects, discloses and uses your Personal Information to ensure the smooth provision of IIJ Global Solutions Singapore’s services and products to you.
IIJ Global Solutions Singapore may use your Personal Information for the following purposes:-
- to provide IIJ Global Solutions Singapore’s services and products to you, such as the delivery of the products to you and for the registration of your product warranty;
- to communicate with you for marketing purposes;
- to contact you for customer satisfaction surveys and research purposes;
- for IIJ Global Solutions Singapore’s internal purposes such as auditing, data analysis, and research to improve IIJ Global Solutions Singapore’s products, services, and customer communications; and/or
- for safety, security and legal compliance.
IIJ Global Solutions Singapore may share and disclose your Personal Information to the following third parties:-
- our parent company, subsidiaries or affiliates (“IIJ Group of Companies”). In such an event, IIJ Global Solutions Singapore will only transfer and IIJ Group of Companies will only use and disclose your Personal Information in accordance with this Privacy Policy and the applicable laws;
- (i) IIJ Global Solutions Singapore’s professional advisers, including without limitation IIJ Global Solutions Singapore’s lawyers, accountants and auditors; (ii) IIJ Global Solutions Singapore’s third party service providers who provide payment, administrative or other services in connection to the operation of this Site and/or IIJ Global Solutions Singapore’s business; and/or (iii) IIJ Global Solutions Singapore’s business alliance partners in order to fulfil the purposes listed in paragraph 2 of this Section “DISCLOSURE AND USE OF INFORMATION”;
- reputable companies, who are our partners and may need to collect and maintain certain subscriber information to help IIJ Global Solutions Singapore improve IIJ Global Solutions Singapore’s services and products. In such an event, IIJ Global Solutions Singapore will obtain your consent before sharing your Personal Information with any of them; and/or
- any acquirer whom IIJ Global Solutions Singapore may sell all or part of its business to, in which event IIJ Global Solutions Singapore may disclose your Personal Information to enable the acquirer to continue to provide the services and products to you.
IIJ Global Solutions Singapore will not reveal your Personal Information to any third party unless such disclosure is:-
- to establish, exercise or defend IIJ Global Solutions Singapore’s legal rights;
- to prevent a threat to the life, health or security of an individual or corporate entities;
- to investigate suspected unlawful activities such as fraud, intellectual property infringement or breach of privacy;
- required under law or by any government enforcement agency;
- permissible under applicable laws or regulations;
- with your written consent;
- as otherwise expressly provided for under this Privacy Policy.
TRANSFER OF PERSONAL INFORMATION
IIJ Global Solutions Singapore may transmit your Personal Information to IIJ Global Solutions Singapore’s data storage facilities with IIJ Global Solutions Singapore’s parent company in Japan and/or IIJ Global Solutions Singapore’s appointed agent in Singapore or in other countries in connection with IIJ Global Solutions Singapore’s provision of services and products to you. Prior to such transmission, IIJ Global Solutions Singapore will ensure reasonable security measures are in place which will ensure the confidentiality of your Personal Information as contained in IIJ Global Solutions Singapore’s data storage facilities in Singapore and Japan or such other countries in which they are stored.
CONSENT
IIJ Global Solutions Singapore will collect your Personal Information when you sign up for product information, participate in direct marketing etc.
By providing IIJ Global Solutions Singapore with your Personal Information, you consent to any and all such use and disclosure stated in this Privacy Policy.
You may submit a request to withdraw your consent at any time by contacting our Data Protection Officer at the email address provided herein. Please note that a withdrawal of your consent may affect IIJ Global Solutions Singapore’s provision of products and services to you. In such an event, IIJ Global Solutions Singapore will inform you first of the consequences of such withdrawal.
ACCESS
IIJ Global Solutions Singapore will, upon your written request to our Data Protection Officer at the email address provided herein, allow you to view or amend your Personal Information.
IIJ Global Solutions Singapore reserves the right to charge a reasonable administrative fee for any viewing of your Personal Information as permitted by applicable law.
IIJ Global Solutions Singapore reserves the right to deny you access to your Personal Information as permitted by applicable law.
RETENTION
IIJ Global Solutions Singapore will not hold your Personal Information for any period longer than IIJ Global Solutions Singapore believes is reasonably necessary for the purposes it was collected for or for such longer period as required for business or legal purposes or as required by applicable law.
When destroying your Personal Information, IIJ Global Solutions Singapore will take commercially reasonable measures to make your Personal Information irrecoverable or irreproducible in accordance with the applicable law.
ACCURACY
IIJ Global Solutions Singapore seeks your kind co-operation to ensure that your Personal Information are kept accurate and correct at all times. Should there be any change in your Personal Information, please contact our Data Protection Officer at the email address provided herein.
IIJ Global Solutions Singapore may also periodically request for you to update your Personal Information.
COOKIES
IIJ Global Solutions Singapore may use cookies to recognize and track your computers. Cookies are small pieces of data stored on your computer’s hard drive, rather than on the websites. IIJ Global Solutions Singapore’s use of cookies is to (i) help subscribers speed up their activities on this Site; (ii) track frequency and use of this Site and IIJ Global Solutions Singapore’s services; (iii) measure aggregate usage and traffic to this Site and specific services and offerings; and (iv) eliminate the need for you to enter your password frequently during a session. You may configure your browser to reject cookies but this may interfere with some functionality of this Site and the services.
SECURITY
IIJ Global Solutions Singapore takes protection of your Personal Information very seriously and assure you that your Personal Information will be treated with high standards of security to ensure that your Personal Information is safeguarded against any loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. However, there are always risks involved with providing Personal Information as no technology is completely risk-free or can be guaranteed to be 100% secure. In this regard, IIJ Global Solutions Singapore will take the appropriate reasonable security measures to prevent and minimize such risks but IIJ Global Solutions Singapore will not be held responsible in the event that any third party gains unauthorized access to your Personal Information.
MODIFICATION OF THIS PRIVACY POLICY
IIJ Global Solutions Singapore reserves the right to modify and change the contents of this Privacy Policy from time to time. You are responsible for regularly reviewing the contents of this Privacy Policy and agree that continued use of this Site and IIJ Global Solutions Singapore’s services after any such changes or modification shall constitute your consent to such changes or modification. IIJ Global Solutions Singapore does not and will not assume any obligation to notify you of any changes or modification to the Privacy Policy.
LINKS TO OTHER WEBSITES
Links to third party websites on this Site are provided solely as a convenience to you. This Privacy Policy you just read is applicable only when you are on this Site, once you are linked to another website, you should read that website’s privacy policy/statement before disclosing any Personal Information. You agree that IIJ Global Solutions Singapore shall not be responsible for and hereby disclaim to the maximum extent permissible at law, any liability for the security or privacy practices included on or operated by these third party websites.
MINORS
IIJ Global Solutions Singapore cannot distinguish the age of persons who access and use this Site. If a minor (according to applicable law) has provided IIJ Global Solutions Singapore with his/her Personal Information without parental or guardian consent, the parent or guardian may contact our Data Protection Officer at the email address provided herein for the deletion of the minor’s Personal Information.
CONTRACTUAL OBLIGATIONS
This Privacy Policy is not intended to, nor does it create any obligations on IIJ Global Solutions Singapore in respect of any other party or on behalf of any other party.
SEVERITY
If any of part of this Privacy Policy is invalid or unenforceable, it will be struck out and the remaining parts will remain in force.
GOVERNING LAW
This Privacy Policy will be governed and construed in accordance with the laws of Singapore. Use of this Site is unauthorized in any jurisdiction that does not give full effect to all provisions of this Privacy Policy, including without limitation to this paragraph and liability exclusions above.
COMPLAINT RESOLUTION
If you reasonably believe that IIJ Global Solutions Singapore is using your Personal Information collected other than as provided for in this Privacy Policy or you are not satisfied in the manner IIJ Global Solutions Singapore is using or handling your Personal Information, you may bring a complaint to our Data Protection Officer at the email address provided herein.
CONTACT
If you have any question relating to Personal Information, including this Privacy Policy, please contact our Data Protection Officer at info@ap.iij.com.
Privacy Policy for EEA(European Economic Area) customers and users
Please refer to the IIJ Group Global Privacy Policy.
(last reviewed in Aug, 2021)
