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IIJ To Launch Cloud-Based Virtual Desktop Solution: IIJ GIO Remote Office

dl button PDF [86 KB] 03 June 2010

TOKYO--June 3, 2010--Internet Initiative Japan Inc., (IIJ, NASDAQ: IIJI, TSE1: 3774) today announced the July 2010 launch of the IIJ GIO Remote Office service, a new virtual desktop solution that combines the IIJ GIO Virtual Desktop Service--which creates a virtual desktop environment and applications--and the REMO cloud-based thin client solution developed by NetCare Inc., developer of the IIJ Group's contact center and network administration outsourcing business.

The IIJ GIO Virtual Desktop Service builds a company's desktop environment from a virtual server residing on IIJ's cloud service IIJ GIO. Customers can choose from three methods of creating their desktop environment to match their existing platform: Microsoft Remote Desktop Service (formerly Terminal Service), Citrix XenApp, and Citrix XenDesktop. In addition, the specific CPU, memory, storage, and other resources can be individually selected to meet the customer's needs. The customer is also granted administrator privileges in the thin client environment, which provides a great deal of flexibility in system administration.

REMO uses the automated connection and configuration features of IIJ's proprietary centralized network management framework IIJ SMF(*), and provides a plug-and-play thin client terminal and integrated administrative infrastructure. Within the REMO environment, each time the terminal is started, all configuration information is acquired from the administrative server, and the terminal automatically functions as a thin client. The user only has to enter an ID and password to log in each time because the conventional configuration steps are handled automatically, including network configuration for a VPN connection and terminal operation, and thin-client server connectivity. This is particularly useful when deploying a large number of thin clients or similar situations because the operational overhead of administrators--initial configuration of new terminals, dealing with system faults, etc.--can be reduced.

IIJ will use the flexibility and extensibility of the IIJ GIO Virtual Desktop Service and the auto-configuration and other features of REMO to deliver IIJ GIO Remote Office, a new virtual desktop solution that integrates both security and flexibility.

Highlights of the IIJ GIO Remote Office service are as follows:

Very low start-up costs when building a virtual desktop environment

The server resources and terminals used with IIJ GIO Remote Office can be used as a monthly service to meet the customer's needs, and thus start-up costs can be greatly reduced. Customers do not have to worry about the administrative overhead that comes with dealing with equipment failures, replacing old equipment, or managing assets. They can continue to use reliable equipment for a fixed monthly fee, reducing installation costs and TCO related to building and operating a virtual desktop. REMO also offers two options for implementing a thin client--a netbook version and a USB version. The USB version allows users to continue to use their existing computer as a thin client, which further reduces start-up costs.

No configuration required on the terminal to deliver a secure thin client environment

Users either use the thin client terminal rented from REMO, or they use their own computer that has be turned into a REMO thin client, which gives them access to the IIJ GIO virtual desktop. The information required by the REMO terminal to access IIJ GIO, such as the network settings, VPN connection settings, and Windows login ID, is saved on the IIJ administrative server, so the user only has to enter the ID and password when starting the terminal, and the terminal itself automatically downloads the necessary information and enables access to the user's individual virtual desktop environment. Because this configuration information is deleted when the REMO terminal is turned off, the administrator can shut down the REMO terminal via the administrative server using a Web browser in the event that the terminal is lost or stolen. This immediately shuts off access to the virtual desktop.

Operational overhead is minimized, and an ideal operating environment is created for business computers

The terminal requires no configuration whatsoever, so terminals can be freely replaced when they are broken or their lease expires, which is the ideal operating environment for business computers installed in many locations such as regional offices and branches. Because all client functions in the virtual desktop environment are operating via a cloud environment, administrators can easily apply security patches, OS upgrades, and other security management functions for all machines. This maintains an even level of security for the entire enterprise, and reduces the overhead associated with maintaining the computer environment by traditional methods. In addition, when using REMO's USB option, users can access their personal virtual desktop environments from any computer; thus, even if there is equipment failure, the desktop environment can be quickly reestablished, minimizing downtime.

By combining IIJ GIO Remote Office with the IIJ GIO component service suite, it becomes possible to implement the desktop environment, the corporate Windows Server, and all corporate server environments on the cloud. In addition, the client's existing environment can be combined with cloud services to build a hybrid system to meet a customer's particular need.

IIJ is moving towards shifting all corporate systems to the cloud, and will do our best to develop a variety of cloud services to facilitate a smooth transition to cloud computing.

(*) IIJ's proprietary network service operating system. A patent was issued in March 2006 (patent NO. 3774433). It provides centralized administration via a central administrative server for communications devices and home appliances at multiple locations. It has three main features.
1. Plug-and-Join: equipment is automatically configured when it connects to the network
Service-on-demand: any function can be added or removed over the network
3. Service control: The service adapter is monitored and operated in real time over the network