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IIJ Global Launches Cloud-based Sales Support Service, G-BASS SFA

dl button PDF [106 KB] 29 January 2013
IIJ Global Solutions Inc.

TOKYO-January 29, 2013-Internet Initiative Japan Inc. (IIJ, NASDAQ: IIJI, TSE1: 3774), one of Japan's leading Internet access and comprehensive network solutions providers, and 100% owned IIJ subsidiary IIJ Global Solutions Inc. (IIJ Global)-provider of WAN services for corporate clients-today announced a new release for the new Global Business Application Service Suite (G-BASS), a suite of applications in the cloud that support mission-critical operations, this time adding a sales force automation (SFA) application to expand its service line up in the business application field. Following on the release of G-BASS ERP last June and G-BASS ERP Lite in December, IIJ Global will release G-BASS SFA on January 31, 2013.

G-BASS SFA is a sales support service that runs in the cloud on the IIJ GIO Service and includes e-Sales Manager Remix, an SFA software package produced by SOFTBRAIN Co., Ltd.. The service also includes support for implementation. G-BASS SFA provides users with a centralized point to create targets, accumulate daily reports, manage progress, and revise strategies, and other sales-related PDCA steps, while at the same time making sales activities visible and more effective. With its multi-language software and help desk support, G-BASS SFA can respond to the needs of global companies with bases overseas. This service can be quickly activated at a low cost and without the need for any server equipment located at the customer's premises. Used in conjunction with IIJ's mobile access solution and iPad or other devices, users can have access to the service even when outside the office.

Below is a list of feature highlights.

Flexible SFA software created in Japan

e-Sales Manager is used by more than 1,700 companies. Its biggest advantage is that the data entry interface can be completely customized to fit the customer's needs and environment. Combining SOFTBRAIN's years of experience in SFA implementation and the expertise in global projects of IIJ Global engineers, we can optimize the client’s business processes and systems to support the smooth implementation of services.

Supporting global sales activities

Multilingual support (Japanese, English, Chinese and Korean) enables overseas deployment. Sales can be centrally managed from the head office. There is a bilingual support desk that can answer any questions from network issues to applications in either Japanese or English.

A service with the high reliability and high quality of IIJ GIO infrastructure

Since its release in 2009, IIJ GIO has been adopted for more than 1,500 systems of blue-chip clients, primarily large enterprises. The highly reliable system infrastructure and high-quality service operation backed up by years of experience provide a robust and secure platform for even the most vital mission-critical application services. We isolate each customer's application environment and take many other security measures to ensure that your data is safe.

G-BASS SFA Basic Structure

Standard features SFA
  • Schedule management, information sharing, proposal progress tracking, manager support features, contact management features, prospects management features, analysis features such as reports on revenue forecasts and orders received
  • We build an application environment on IIJ GIO for each client
  • We provide a scalable operating environment that is unaffected by changes in the number of users
Help desk
  • English or Japanese
  • Centralized support provided not only for applications but for the cloud and equipment provided by us as well
Optional services
(charged separately)
  • Mobile devices and connection environments for sales support are also available.
  • Consultation provided to ensure smooth and appropriate implementation


Separate quotes will be provided depending on the number of users.

IIJ Global has been providing IT infrastructure services, primarily global network services, to support the global expansion of our clients. The addition of the new SFA cloud service to the ERP service allows us to better serve the needs of our clients and provides even better support for global business.

Related press releases
IIJ Global to Release Global Business Support Cloud Service, G-BASS "ERP" (May 11, 2012)

IIJ Global Adds Cloud Business Application Service "G-BASS ERP Lite" to the G-BASS Series Lineup (December 4, 2012)

About IIJ Global

IIJ Global Solutions Inc. (IIJ Global) was established in September 2010 as an IIJ Group company by acquisition of AT&T Japan's local Network Outsourcing service business. IIJ Global provides WAN Connectivity Services and Total Network Outsourcing Services from designing to building and managing corporate networks for enterprises. Not only limited to domestic but also offers global network services. For more information about IIJ Global, visit the IIJ Global website at