Business Associates Singapore Pte. Ltd. launched SaaS ERP system “Plaza-i” in Singapore. They leave infrastructure operation to IIJ, and focus on developing their application and supporting customers.
Plaza-i is usually integrated as an on-the-premise system in Japan, however, in overseas offices there are not many users to justify the cost for integrating on-the-premise system. There is also a strong cost-sensitive trend. Which leads Business Associates to provide SaaS type service in Singapore. IIJ GIO Singapore Service is used as its robust and reliable infrastructure.
Upon system implementation, direct support from the technical team in both Japan and Singapore offices is essential to the smooth start-up of SaaS service. That flexibility and smooth access is the biggest difference over other cloud service providers.
With respect to accounting information of overseas offices, local side operations often makes headquarters uneasy. With SaaS accounting system, both local offices and headquarters are able to confirm the same content on the same platform. Furthermore, by utilizing the cloud infrastructure directly connected to IIJ backbone, staff on either sides can use the system without delay.